Terms of Business for NLP Courses
1 NLP Courses terms, content and prices
1.1 The details of the design and content of our NLP Courses, and their prices, are correct at the time of publication, but they may be subject to change without notice.
1.2 MIND EVOLUTION reserves the right to cancel or reschedule courses without penalty or liability if there are insufficient bookings, or for reasons outside MIND EVOLUTION’s control.
1.3 MIND EVOLUTION reserves the right to change these terms and conditions at any time without prior notice to you, so please check them regularly, most up to date terms of business can be found on the website.
2 Payment
2.1 Fees are payable in full before the start of all courses. Immediate payment by credit card, cheque or bank transfer will be required on any bookings received within 28 days of the course start date.
2.2 Where, on completion of a course, a participant would normally become entitled to purchase restricted materials, MIND EVOLUTION will only award that qualification when payment of the relevant course fee has been received in full.
2.3 Where MIND EVOLUTION has quoted a price for a course in euro (€), US dollars ($) or any other currency, the price shall be paid in accordance with the currency set forth on the invoice.
2.4 VAT at the standard UK rate is chargeable on all fees for MIND EVOLUTION’s public NLP Courses held in the UK, regardless of the country of residence of the attendee. Where courses are held in other EU on non EU countries, VAT will be charged as required by the country concerned.
2.5 The cost of optional overnight accommodation is not included in the course fee, and participants are expected to make their own accommodation arrangements.
2.6 MIND EVOLUTION reserves the right to charge interest and costs of recovery in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 (as amended).
2.7 Where a refund is due to a Client and such is caused at the fault of the Client, MIND EVOLUTION reserves the right to deduct any administrative bank/ credit card charges from such refund. Where the refund is necessitated at the fault of MIND EVOLUTION, no such deductions shall be made.
3 Ownership of materials included in NLP Courses
3.1 It is a condition of sale that ownership of materials shall not transfer to the participant or his employer (as the case may be) until full payment is received by MIND EVOLUTION in respect of the relevant course. If payment is not received by its due date, MIND EVOLUTION may repossess any materials that have not been paid for.
4 Transfer policy
4.1 Once a course has been booked, should a participant wish to transfer from one date to another, MIND EVOLUTION shall, subject to Clause 4.6, endeavour to facilitate such requested transfer, in which event the following transfer fees are payable:
Transfer request received by MIND EVOLUTION Fee payable
Fewer than 28 days before the course starts 50% of the fee is payable
Between 28 days and 90 days before the course starts 25% of the fee is payable
4.2 All requests for transfer of a course to another date must be made in writing.
4.3 For all requests for transfer of course to another date, the alternative date must be provided to MIND EVOLUTION within one (1) month of the transfer request, failing which the transfer request will no longer apply and the booking shall be deemed cancelled. In such event, the cancellation fees as set forth in Clause 5 shall apply and the fees, as set forth in Clause 5 below shall be payable in full in replacement of the above transfer request fees.
4.4 Where courses are in two parts (for example, where there is a follow-up day, or where the course is divided into Part One and Part Two), the date of the second part is linked to a specific first part and therefore:
(i) provided that space is available, transfer to a different date to complete the second part from the one scheduled, may be made, but there will be an administrative charge of five hundred pounds (£500) (plus VAT). If the second part extends over more than one day, any transfer must be for the whole of the second part, and not just a single day; and
(ii) the second part must be attended within twelve (12) months of the date on which the transferred booking would have commenced, failing which the entire NLP Courses would need to be undertaken (namely Part One would need to be re-booked as well as the transferred Part Two).
4.5 Where fieldwork is to be completed as a requirement of a NLP Courses, such fieldwork must be completed within twelve (12) months of the end of the NLP Courses.
4.6 Where a booking on a course has been made using or subject to a discount or promotional offer or other special price arrangement, such booking may not be transferred to another date. If a participant is unable to attend on the date of the booking, the participant may, provided sufficient notice is received, transfer the booking to another individual within their organisation, if applicable, provided that the alternative individual fulfils any eligibility criteria for the course concerned and is able to complete any pre-work or fieldwork required in sufficient time for the course booking. If otherwise cancelled, the cost of the booked course will be forfeited.
5 Cancellation policy
5.1 In respect of cancellation by MIND EVOLUTION, a full refund will be given upon return to MIND EVOLUTION of any pre-course materials already dispatched. In respect of a cancellation by a participant, the following cancellation charges are payable:
Cancellation request received by MIND EVOLUTION Fee payable
Fewer than 28 days before the course starts, or if the participant fails to attend Full fee payable
Between 28 days and 90 days before the course starts 50% of the fee is payable
More than 90 days before the course starts 25% of the fee payable
5.2 Where a feedback session (whether scheduled for prior to a workshop or as a stand-alone session) is postponed or cancelled by the participant, MIND EVOLUTION reserves the right to charge the postponement or cancellation charges set forth in clauses 4 and 5 respectively, in relation to the costs of such feedback session.All cancellations must be made in writing. Any pre-course materials already dispatched must be returned otherwise full course fee will be charged.
6 Substitutions
6.1 Substitutions can be accepted without charge at any time, provided that the substitute fulfills the entrance requirement and has completed any pre-course study.
7 Supply of product
7.1 Where your business is based outside Europe, please note that qualification in the use of certain instruments does not automatically mean that MIND EVOLUTION will be able to supply you with such instruments. If this applies to you, please seek advice from us before booking a NLP Courses.
7.2 All customers shall be required, in using MIND EVOLUTION's materials to verify any local requirements and/or restrictions on using psychometric tests in general and the MIND EVOLUTION materials in particular, in that jurisdiction, whether imposed by law, regulation or by a local regulatory or governmental body. Where any local requirements and/or restrictions exist that alter the criteria for, or prevent, use of MIND EVOLUTION’s materials within a particular jurisdiction, it shall be the responsibility of the customer to ensure that it fully complies with any and all such local requirements and/or restrictions. Where any customer uses MIND EVOLUTION’s materials in a particular jurisdiction in contravention of any local requirements and/or restrictions, whether knowingly or inadvertently, such customer shall be solely responsible and liable for such use and shall hold harmless and indemnify the MIND EVOLUTION LIMITED in respect of any loss or claim by a third party against MIND EVOLUTION arising from such. Further, in the event that a customer has failed to ensure that any materials may be legitimately used within a particular jurisdiction and subsequently purchases materials for use in that jurisdiction, such customer shall be liable for the costs thereof and the MIND EVOLUTION LIMITED shall bear no responsibility or liability for return of such materials or the reimbursement of any associated costs.
8 Liability
8.1 MIND EVOLUTION will try to notify participants as soon as reasonably possible if a course has to be cancelled.
8.2 MIND EVOLUTION will also try to ensure that any description of the design or content of NLP Courses is as informative as possible, but it is for participants to take responsibility for deciding whether or not a course is suitable for their needs. Those registering on NLP courses should note that successful completion of such courses requires participants to demonstrate an understanding of underlying principles and competence in administration and feedback of the techniques concerned.
8.3 MIND EVOLUTION’s liability arising under or as a result of the provision of the NLP Courses, whether in contract, tort, breach of statutory duty or otherwise will not exceed the price paid by the participant (or his employer) for such courses. Nothing in these terms and conditions will exclude or limit MIND EVOLUTION’s liability for death or personal injury, or for fraud on MIND EVOLUTION’s part, or for any liability that cannot be excluded by law. Subject to the foregoing sentence, MIND EVOLUTION will not be liable for any indirect or consequential loss, loss of business, profit, revenue, data or goodwill, or for lost or wasted management time.
9 Exclusions
9.1 Any condition, representation or warranty that might otherwise be implied or incorporated within these terms and conditions by reason of statute or common law or otherwise is hereby expressly excluded to the fullest extent permitted by law.
10 Variation
10.1 These terms and conditions shall apply to the exclusion of all other terms and conditions, including any that you attempt to apply under any purchase order, booking confirmation or any other document; and, no variation of these terms and conditions requested by you shall be effective unless in writing and signed on behalf of MIND EVOLUTION by one of its directors.
11 Governing law
11.1 These terms and conditions are governed by English law in an event ow dispute or law suit you agree to only pursue such a claim in the courts of England. The place of performance of the contract will be England.